The Three R’s of Volunteer Management: Recruit, Retain, Recognize

This session is designed to inform and educate healthcare professionals regarding volunteer programs and resources utilized to enhance the quality of life and functional status of long-term care residents. Areas covered include volunteer recruitment, interviewing, orientation and training, evaluating volunteers, recognition, termination, and program evaluation. Refreshments will be served. All participants receive the Re-Creative Resources Inc. resident volunteer program, entitled the R.A.V.E. Program (Resident-Assisted Volunteer Enrichment Program).

Speaker: Ellen Didimamoff, CVA, ADPC

Participants will be able to:

- Recognize the importance of planning and developing volunteer programs
- Define concepts related to recruiting, interviewing, and hiring, and termination of volunteers
- Define concepts related to recognizing and evaluating volunteers and volunteer programs
- Recognize the importance and impact of positive staff/volunteer relationships